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Company Jobs >> NGA HR India Pvt Ltd
NGA HR India Pvt Ltd
Unit II A, Second Floor, Phase II, Carnival infoaprk, Kusumagiri, Kakkanad, Kochi - 682 030 Kerala, India
www.ngahr.com
 
  • Career Opportunities:
  • Associate-Voice/Employee Services
    The Role

    Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
    To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.

    Main responsibilities and Opportunities:

    Production
    Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
    Responsible For Timely Escalation Of Production Related Issues
    Responsible For Maintaining Accuracy
    Updating Process Related Reports and Documents if required

    Compliances
    Following ISMS Compliance Of The Team
    Adhering To Company Policies, Rules And Regulations
    Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
    Adhering to Work Timings, Leave Schedules
    Email:  ranjith.kuruppumadhom@ngahr.com
    Walkin on Every Wednesdays--Trainee Associate/Associate- Non Voice/ Voice
    To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified • To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty • Responsible for processing payrolls, meeting targets given for the same & maintaining Accuracy • Responsible for self audit of own payroll • Responsible For Timely Escalation Of Production Related Issues • Ensuring ISMS Compliance Of The Team • Adhering To Company Policies, Rules And Regulations • Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process • Adhering to Work Timings, Leave Schedules Our Requirement: B.Com,M.Com,BBA,BA,MA,B.Sc,M.Sc,MSW,MBA/Diploma(3 years) Good communication skills and computer knowledge Willing to work in any shift shift.


    Company Profile:

    NGA Human Resources is a global leader in helping organizations transform their business-critical HR operations to deliver more effective and efficient people-critical services.
    We help our clients become better employers through smarter, more streamlined business processes - to save money, manage employee life cycles, and support globally connected, agile organizations. This is how NGA makes HR work.
    What sets us apart is The NGA Advantage. It\'s a combination of deep HR experience and insight, advanced technology platforms and applications and a global portfolio of flexible service delivery options.
    NGA is uniquely positioned to help HR leaders realize the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognized as a leader in the global HR solutions market.
    Email:  ngacareers.kochi@ngahr.com
     
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