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Company Jobs >> Eben Technologies Pvt.Ltd.
Eben Technologies Pvt.Ltd.
2nd Floor, Jyothirmaya, Infopark Phase II SEZ Brahmapuram P.O., Kochi – 682303 Email: hrd@ebentelecom.com Phone:04842400044
www.ebentelecom.com
 
  • Career Opportunities:
  • Supervisor /Team Lead (RF Newtork handling)
    We are looking for Supervisor/Team Lead for our new RF (TSG) Network complaint handling process . Please send us your resume those who are interested and who meet the following profile.

    1. Minimum 3 years experience in RF (radio frequency)
    2. Fluency in English & Malayalam
    3. Excel knowledge
    4. Should have handled a team of at least 5 engineers
    5. Flexible to work in shifts (7 am to 10 pm window)

    Email:  hrd@ebentelecom.com
    Software Developer-PHP
    We are looking for candidates with minimum 1-2yrs experience in PHP.

    Should have experience in zend frame work.

    Candidate should have technical and analytical skills.

    Email:  hrd@ebentelecom.com
    Supervisor /Team Lead (RO Newtork handling)
    We are looking for Supervisor/Team Lead for our new RO Network complaint handling process . Please send us your resume those who are interested and who meet the following profile.
    1. Minimum 3 years experience in RF (radio frequency)
    2. Fluency in English & Malayalam
    3. Excel knowledge
    4. Should have handled a team of at least 5 engineers
    5. Flexible to work in shifts (7 am to 10 pm window)
    Email:  hrd@ebentelecom.com
    Network Engineer (ISP Experienced)
    We are looking for Network Engineer - eFi who has at least four years of experience in supporting a global Cisco / similar environment and experienced in ISP.
    CCNA certification (CCNP considered a plus)
    Thorough understanding of Routing Protocols OSPF, BGP, EIGRP, ISIS and MPLS including VPN and VLL concepts
    Thorough understanding of TCP/IP, subnetting, DNS and DHCP
    Knowledge in any caching server and bandwidth management software
    Setup Routers, VPN Concentrators, Firewalls, and Security appliances for client access to managed applications.
    Troubleshooting L2 and L3 circuits
    Knowledge in Juniper, Huawei products.
    Desire to share knowledge and coach others in a diverse, collaborative team environment
    Email:  hrd@ebentelecom.com
    Supervisor (Network Technical Support Group)
    Looking for Supervisor who got minimum 3 years of experience in same role or as Team Lead in Network Technical Support Team Duties and Scope of work : 1) Should have knowledge to handle the following operations software’s CEM ,Google earth , Web based trackers, ! locate , OMC website , Crystal, Screen recording software ( eg: verint) , Site status portal , Mobysy , Telecom one Portals 2) Reports and Dashboards : a) TAS wise Closure dump b) Complaint summary report c) Agent wise productivity report d) Resolution analysis report e) Field visit pendency report f) Complaint discard report g) ICF report h) Daily review report. i) Additional reports to be added based on requirements Requirement : 1) Graduation in any stream 2) Minimum 3 years’ experience with telecom RF background 3) Open for rotation shifts 4)
    Email:  hrd@ebentelecom.com
    Assistant Manager-Sales(Contact Centre)
    Female candidates with MBA(Marketing) or equivalent degree 4-6 years of experience in meeting Corporate Clients. Excellent in English, Malayalam & Hindi (Additional languages would be an advantage.) willing to travel across different states, should have excellent customer service skills; Strong communication and interpersonal skills Good presentation and analytical skills Proven knowledge and execution of successful development strategies. Self-motivated, target oriented with a go-getter attitude.
    Email:  hrd@ebentelecom.com
    Customer Relation Officer
    We are looking for CRO's (Tele calling) with Very good English and Malayalam for an Overseas Education Consultancy process. Walk in Monday to Saturday (10am to 4pm) Eben Telecom Pvt Ltd Indian Express Building Opp Gokulam park Inn Kaloor , Ernakulam.
    Email:  hrd@ebentelecom.com
    Customer Relation Officer (VOICE PROCESS)
    We are looking for good candidates those who can work with us as “Customer Relation Officer (for Banking customer care process)” who can handle the complaints and concerns and resolve the issues.

    Following are the basic requirements:
     Good communication skill
     Fluency in English and Malayalam
     Proficiency in Hindi would be an added advantage
     Degree in any stream


    Walk in Monday to Saturday (10 am to 4PM)
    Address:
    Eben Telecom Pvt Ltd
    Indian Express Building
    2nd Floor, opp. Metro Pillar # 602
    Opp Gokulam park Inn
    Kaloor, Ernakulam,
    Kerala.
    Email:  hrd@ebentelecom.com
    Supervisor (Network Technical Support Group)
    Looking for Supervisor who got minimum 3 years of experience in same role or as Team Lead in Network Technical Support Team

    Duties and Scope of work :

    1) Should have knowledge to handle the following operations software’s
    CEM ,Google earth , Web based trackers, ! locate , OMC website , Crystal, Screen recording software ( eg: verint) , Site status portal , Mobysy , Telecom one Portals

    2) Reports and Dashboards :

    a) TAS wise Closure dump
    b) Complaint summary report
    c) Agent wise productivity report
    d) Resolution analysis report
    e) Field visit pendency report
    f) Complaint discard report
    g) ICF report
    h) Daily review report.
    i) Additional reports to be added based on requirements


    Requirement :
    1) Graduation in any stream
    2) Minimum 3 years’ experience with telecom RF background
    3) Open for rotation shifts
    4)
    Email:  hrd@ebentelecom.com
    Team Lead / Senior Software Developer / PHP
    We are currently seeking hands-on, tech passionate Software Development Team Leader to join our Team. Because of the amount of scale and speed requirements at our world-class clients, the deployment of this industry-leading platform is always a huge undertaking and requires extensive production experience and deep software engineering knowledge.

    The idle candidate should have built distributed high performance computing systems in multithreaded environment. He /She should have extensive knowledge in handling large size of real time data.

    Key Duties and Responsibilities

    Lead strategic technological planning to achieve business goals by prioritizing technology initiatives and coordinating the evaluation, deployment, and management of current and future technologies; analyze and improve upon technology standards across the organization to maintain a technological and competitive edge within the market.

    Collaborate with the appropriate departments /clients to develop, communicate and maintain a technology plan that supports organizational needs.

    Direct development and execution of an enterprise level software applications.

    Integrate customer service and support with the software process to support resolution of customer issues and improve application usability.

    Conduct research to remain up-to-date and knowledgeable in regards to industry trends and emerging technologies in anticipation of new business processes and system alterations.

    Ensure continuous delivery of cost-effective technical services through oversight of service level agreements with end users and monitoring of systems, programs, and equipment performance.

    The Software Development TL will provide technical and leadership coaching & mentorship to the complete Technology Team. Coordinate quarterly / yearly performance reviews with team members and organize annual goal settings sessions.
    Communicate with team members to clarify requirements and overcome obstacles to meet the team goals. Leverage open source and other technologies and languages.

    Develop cutting edge solutions to maximize the performance, scalability, and distributed processing capabilities of the system.

    Provide troubleshooting and root cause analysis for production issues that are escalated to the Development Team.

    Work with development teams in an agile context and actively participate in daily code reviews & standup scrum. Organize and execute on all meetings pertaining to the agile methodology. Inculcate values such as shared vision, a customer focused mind-set, a product mind-set, a zero-defect mind-set, and a willingness to learn in all members of the team.
    Guide team development efforts towards successful project delivery. Provide technical leadership to teammates through coaching and mentor ship. Maintain high standards of software quality within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the team

    Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web and desktop based business applications.

    Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans

    Prepare reports, manuals and other documentation on the status, operation and maintenance of software.

    Design, develop, and unit test applications in accordance with established standards. Participate in peer reviews of solution designs and related code Package and support deployment of releases. Work with teammates in the migration of legacy applications to current Microsoft technologies


    Develop, refine, and tune integration between applications. Analyze and resolve technical and application problems. Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. Adhere to high quality development principles while delivering solutions on time and on budget. Provide third level support to business users. Research and evaluate a variety of software products

    Required Skills:
    7+ years of PHP development experience in building frameworks (Zend & Laravel)
    In capacity of managing team working with Zend & Laravel
    Knowledge in CakePhp/Codeigniter/YII
    Extensive database experience with MySQL & PostgressSQL
    Extensive knowledge in HTML and XML skills, CSS, Bootstrap, JavaScript, Ajax, Jquery etc.
    Experience with responsive design, and using fallback techniques to support older browsers
    Experience with code repositories (git, BitBucket) and disciplined approach to branching code.
    Experience introducing concepts and technologies to an application architecture that provides the ability to scale
    Experience in automated software testing
    Experience developing your own testing tools to facilitate testing is a plus
    Experience Server, network, database and hosting environment
    Experience with developing for APIs and building Web Services
    Some experience with JavaScript including experience with object-oriented JavaScript frameworks, such as Backbone, Knockout, Angular, or Dojo
    Ability to meet tight deadlines and give accurate time estimates
    A desire to constantly learn new things and stay on top of the cutting edge of front-end design and development
    Play a lead role in the architecture, design and delivery of the projects (front-end and back-end) with a focus on User Experience, performance and scalability
    Be responsible for developing and testing performance critical components of the system and collaborate closely with team members designing software and hardware
    Experience in working with a SCRUM or Agile team
    Payment gateway integration Knowledge
    Good communication and interpersonal skills
    High degree of organizational skills
    Self-motivated and willing to do what it takes to get the job done
    Experience with SaaS (Software as a Service) solutions
    Added Advantages:
    Experience with UI/UX design and optimization
    Experience developing programming and systems solutions to integrate data and graphs into UI/UX
    Windows, iOS or Android application development experience
    Implement a scalable web-services architecture and rich user interface using modern web technologies
    Working experience in UNIX platform
    Knowledge in additional programing platform is a plus.

    Please send your updated profile to jobs@ebentelecom.com
    Email:  jobs@ebentelecom.com
    Customer Relation Officer (VOICE PROCESS)
    We are looking for CRO's (Tele calling) with Very good English and Malayalam for an Overseas Education Consultancy process.

    Walk in Monday to Saturday (10am to 4pm)
    Eben Telecom Pvt Ltd
    Indian Express Building
    Opp Gokulam park Inn
    Kaloor , Ernakulam.
    Email:  hrd@ebentelecom.com
    Tele Calling (WALKIN 10AM TO 4PM)
    Proficiency in English, Malayalam and Hindi communication Resolve /Forward the customer's complaints/concerns Walk in Monday to Saturday(10 am to 4PM) Eben Telecom Pvt Ltd Indian Express Building Opp Gokulam park Inn Kaloor , Ernakulam
    Email:  hrd@ebentelecom.com
    Digital/Operator Relations Engineer
     Knowledge in SMS routing and methodologies
     Minimum 2 years experience in SMS industry
     Fluency in English & Hindi is a must
     Excel & PPT knowledge is mandatory
     Good negotiation skills is mandatory
     35+ years of age is ideal

    Email:  hrd@ebentelecom.com
    Senior. Net Developers

    *Should have 5-7 years of experience, responsible for building web applications and web services.

    * should be able to design the applications and coordinate with the rest of the team working on different layers of the infrastructure.

    * Should be able to translate application storyboards and use cases into functional applications.

    *Should have very good knowledge of web development including C#,ASP,NET,JAVAScript,HTML,CSS,XML,Web service.

    *Good experience in .NET 4.0+,such as ASP.NET MVC preferred.


    Email:  jobs@ebentelecom.com
     
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